How to Solve Tata Photon 678,628,777,721 Error "Remote comp did not respond" | Troubleshooting Tata Photon 678,628,777,721 Error "Remote comp did not respond"

If you are getting the 678,628,777,721 error "Remote comp did not respond"on your modem, then this article will surely help you to solve it.

Why we get Tata Photon 678,628,777,721 Error "Remote comp did not respond"
There are several reasons behind the 678,628,777,721 error

• when the connection uses the bundle usage of the unlimited data plan
• when the internet speed gets capped
• User select photon+ mode always due to which getting error while capping.
• Roaming (Latching) Issue (programming issue – not corrected)
• Sometimes the reason could be Barring issue

 Solution to Tata Photon 678,628,777,721 Error "Remote comp did not respond"
Here the methods to solve this error
Solution 1: 

• Confirm “Network preferred Mode” from “Settings” options.
• Change it to “Whiz/CDMA” and try to connect . 
• If issue resolved then disconnect the session and change “Network Preferred Mode” to “Hybrid” and connect. 
• If issue not resolved then call 1800 - 266 - 121.

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 Solution 2:

• Confirm “Network preferred Mode” from “Settings” options.
• Change it to “Whiz/CDMA” and if still not working then do the activation process. 
• For Activation Process, go to “Settings ” option,
• Click on “Activate” button - Select “Postpay/Prepay” as per service type.
• Click on “OK” button then click on “Activate without PIN no” tab. 
• As soon as process gets completed try to connect. 
• If issue resolved then disconnect the session and change “Network Preferred Mode” to “Hybrid” and try to connect. 
• If issue not resolved then call 1800 - 266 - 121

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